Returns policy

Refunds for Goods

Refund requests must be made within 5 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons: 

  • Good is broken;
  • Good does not match description; or
  • Good is the wrong size.

Refunds do not apply to the following goods:

    • Grocery, Personal Care, Health Products, Etc.
    • Computers or Electronic Equipment- Once 5 days have elapsed, you can no longer return; that includes laptops, desktops and Kindles, phones, etc.;
    • Sale Items
    • Custom
    • Seasonal 
    • Hazardous Materials Items that are classified as hazardous materials, including those with flammable liquids or gases, are not returnable.:
    • Items without tracking numbers - If your product doesn't have a serial number or UPC, it can't be returned.
    • Downloadable Software / Digital Items - Any digital products that you have to download are not returnable.;
    • Downloadable Subscriptions or subscription box - Any digital or physical subscriptions that you've downloaded cannot be returned.;

• Gift Card; and Prepaid cards bought in games are not retumable. An example of a game for which you can buy prepaid cards is "World of

Warcraft. which works on gaming platforms like Xbox 360 Live.

Refunds for Services

All services sold on our Site are non-refundable.

Returns

Retuns can be made by mail. To return a good by mail, follow the following procedure:

Pack your goods, print return label. Go to nearest post office and pay necessary postage.