FAQs

How long will it take for my order to arrive?

For orders within our “white glove delivery” service area, which extends up to a 30-mile radius, you can expect your order to arrive within 5 business days.

What if there are unforeseen circumstances?

In the event of a terror incident or an act of God (such as severe weather or natural disasters), delivery times may be affected. We will do our best to communicate any delays as soon as possible.

Is there a way to track my order?

Yes, you can track your order! Once your order has been shipped, you will receive a tracking link via email or SMS. You can also log into your account on our website and navigate to the "Order History" section to check the status of your order.

How can I check the delivery and shipping information?

You can find all the details regarding delivery and shipping, including estimated timelines, shipping methods, and areas we serve, on our Delivery and Shipping Policy page.

What is your returns policy?

We offer a hassle-free returns process! For more details on how to initiate a return, the conditions for returns, and refund policies, please visit our Returns Policy page.

Where can I find your terms of service?

Our Terms of Service outlines all the guidelines, rights, and responsibilities for using our platform. You can review the complete document on our Terms of Service page.